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 Aspect Global Customer Support

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Global Customer Support offers 24/7 global phone support 365 days a year. Phone coverage hours are based on the purchased Maintenance Services Plan.  

Regional contact information is listed below:

Europe, Africa
  • English:   0870 243 0364
  • International:   +44 (0) 870 243 0367 (English, German, French)
  • German Freephone:   (0) 800 111 4555
  • UK Freephone:   0800 289 127
  • EIRE Freephone:   1800-936-966  
North America, Central America, South America
    English:   1-800-999-4455 or 1-978-606-2669
     
    Language support for English, Spanish and Portuguese:
  • All others:   1 978 606 2670
  • Argentina:
    • Telecom Argentina   0 800 444 3098
    • Telefonica   0 800 222 2012
  • Brazil:   0 800 891 2217
  • Chile:   1 230 020 0476
  • Columbia:   01 800 518 2325
  • Costa Rica:   0 800 012 1770
  • Dominican Republic:   1 888 751 9376 (Claro Only)
  • Mexico:   001 866 256 6095
  • Nicaragua:   001 800 220 2166
  • Panama:   001 800 507 2680
  • Peru:   0 800 55064
  • Puerto Rico:   001 866 256 6095
  • Uruguay:   000 413 598 4344
  • Venezuela:
    • Cantv 0 800 100 2400
    • Net Uno 0 800 600 5678
India, Middle East, Asia Pacific
  • All others:   1 978 606 2669
  • Australia:   1 800 307436
  • China:   400 1201 232
  • Hong Kong:   800 966140
  • India:   000 800 001 6673
  • Japan:  0033 010 800 2773 2877
  • Korea:   001 800 2773 2877
  • Malaysia:   1 800 814884
  • New Zealand:   0 800 451 662
  • Philippines:   1 800 1 114 2232
  • Singapore:    800 1205330
  • Taiwan:    00 801 13 6088
  • Thailand:    001 800 12 0666735

Resources


How Aspect Helps


Customer Experience
Learn how Aspect can help you support your customer experience initiatives in the contact centre and throughout the company.

Customer Service Centres
Discover how Aspect can help customer service centres build better customer-company relationships.

IT Professionals
Managing a diverse infrastructure is challenging. Learn more about how Aspect can help you reduce complexity and costs.

Collections Centres
Gain insight into how Aspect can help collections centres increase productivity, improve promises to pay and reduce costs.

Outsourcer Centres
High productivity, reducing costs and providing the highest level of service is critical. Aspect can help you.

Telesales Centres
Enhance sales and telemarketing processes by teaming up with Aspect. Find out how we can help.

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