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 Executive Team

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Insight and experience is what sets the Aspect executive team apart from the competition. Equipped with the knowledge necessary to deliver real and measurable value, the Aspect executive team's collaboration of talent is leading the way in delivering the next generation of customer contact.
 

James Foy
James D. Foy
President and Chief Executive Officer

Jim Foy brings more than three decades of software industry expertise to his role as president and chief executive officer of Aspect. He joined the company in 2001 and under his direction, the company has evolved into a leading unified communications solutions and services provider for businesses and their contact centres. With Jim’s guidance and leadership, customers have gained a competitive advantage through implementation of strategic planning and technology.

Jim has grown to be a true visionary in the technology industry and has led the company to many important milestones, including a global strategic alliance with Microsoft. Under his leadership, Aspect continues to make great strides by delivering on its aggressive tactical objectives and earning valuable recognition in the unified communications and contact centre industries.

Jim continues to be recognised for his guidance and leadership with numerous accolades, which include being named CEO of the Year for the Contact Centre Industry by Frost & Sullivan, receiving the Ernst & Young Entrepreneur of the Year® award in the software category, and earning a lifetime achievement award from Technology Marketing Corporation (TMC).

During his distinguished career, Jim has held several executive positions at leading enterprise software companies. Prior to Aspect, he served as president of Informix Software, a global enterprise software company with a revenue in excess of $750 million. Jim also served as the executive vice president of engineering at Ardent Software, the founder, president and CEO of Constellation Software, and as director of research and development at Prime Computer. While at Prime, he was also a member of the board of directors of X/Open and Unix International.​

 

Michael J. Provenzano III
Executive Vice President, Finance and Chief Financial Officer
As executive vice president of finance and chief financial officer at Aspect, Mike Provenzano provides strategic financial direction for the company and oversees all accounting, financial planning, budgeting, treasury, facilities and risk management activities. 
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Michael Regan
Senior Vice President of Engineering and Technology
As senior vice president of engineering and technology, Michael Regan leads Aspect research and development efforts and is responsible for delivering all Aspect solutions, including overseeing strategic partnerships, long-term integration plans, and product architecture and lifecycle management.
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Jamie Ryan
Senior Vice President, Information Technology and Chief Information Officer

As senior vice president of information technology and chief information officer at Aspect, Jamie Ryan is responsible for developing and executing the worldwide information technology strategy to align business applications and infrastructure services in support of Aspect's corporate objectives.
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Mike Sheridan
Executive Vice President, Worldwide Sales
As the executive vice president of worldwide sales, Mike Sheridan is committed to helping Aspect customers maximise the business value from their unified communications investments and providing executive leadership for all global sales teams.
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David Reibel
Senior Vice President and General Counsel
As senior vice president and general counsel, David Reibel is responsible for Aspect's worldwide legal activities, including advising senior management and the board of directors on legal matters, overseeing corporate compliance and governance initiatives, managing mergers, acquisitions and other commercial transactions,
as well as providing legal support to the sales, services and partner organisations at Aspect. Read full bio»
Gwen Braygreen
Senior Vice President of Aspect Technical Services
As senior vice president of Aspect® Technical Services, Gwen Braygreen is responsible for strengthening Aspect’s customer-focused culture in order to solve technical issues faster and to provide proactive customer communication. With her impressive customer-facing and leadership background, she consistently delivers on the Aspect customer promise, a philosophy of values and commitment to customer success.
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David Herzog
Vice President of Professional Services and Global Educational Services 
As vice president of Professional Services and Global Educational Services at Aspect, David Herzog is focused on delivering Customer Value for Aspect implementations, training, and consulting engagements. The Aspect Professional Services team is dedicated to building strong relationships and achieving positive end results for all our customers. 
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Nancy Dobrozdravic
Vice President, Marketing

As vice president of marketing, Nancy Dobrozdravic oversees Aspect’s global marketing efforts, including all product marketing, lead generation, brand strategy, communications, competitive intelligence and pricing initiatives. Nancy provides strategic marketing direction to drive the growth of Aspect’s contact management and workforce optimisation solutions. She works closely with the R&D and Product Management teams to ensure Aspect’s product roadmap succeeds in continuing to deliver industry leading products that satisfy market needs. Read full bio»

Manish Chandak portrait Manish Chandak
Vice President of Professional Services 
As vice president of Professional Services at Aspect, Manish Chandak is responsible for the growth of Aspect’s Microsoft-focused professional services organisation. He provides the leadership to direct and enrich Aspect’s strategic alliance with Microsoft and serves as a visionary to leverage the application of emerging technologies into Aspect’s leading contact centre solutions to benefit the modern consumer. As a Microsoft Channel veteran and technology services leader, Manish brings a wealth of knowledge in technology, business and IT systems integration to his role at Aspect. 
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Resources


How Aspect Helps


Customer Experience
Learn how Aspect can help you support your customer experience initiatives in the contact centre and throughout the company.

Customer Service Centres
Discover how Aspect can help customer service centres build better customer-company relationships.

IT Professionals
Managing a diverse infrastructure is challenging. Learn more about how Aspect can help you reduce complexity and costs.

Collections Centres
Gain insight into how Aspect can help collections centres increase productivity, improve promises to pay and reduce costs.

Outsourcer Centres
High productivity, reducing costs and providing the highest level of service is critical. Aspect can help you.

Telesales Centres
Enhance sales and telemarketing processes by teaming up with Aspect. Find out how we can help.

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