Fuelled by an ongoing joint investment with Microsoft, Aspect and Microsoft have a shared vision to deliver the business benefits of unified communications and collaboration technologies to the world’s leading organisations.
With a decade-long history of partnerships, Microsoft and Aspect formed this strategic alliance to focus on building a professional services practice dedicated to providing business applications and solutions for customer contact.
Next Generation Contact Centre Platforms: Aspect’s next generation of customer contact platforms leverage Microsoft’s latest unified communications and collaboration technologies to enable organisations to streamline and optimise customer experiences in the contact centre and throughout the company.
Microsoft Professional Services: Aspect, a premier Microsoft solution provider, uses the Microsoft product stack to help organisations generate significant business productivity gains by deploying scalable solutions that align employees with critical business processes.
Considerable Experience and Expertise: Aspect’s unified communications applications and professional services are backed by extensive insight and industry experience, helping organisations to improve their business processes using communication technologies.
Leading by Example: Aspect is among the very first companies to deploy Microsoft’s latest unified communications technology, Microsoft Lync, on a global scale. Nearly 2000 Aspect employees and all Aspect contact centres across the globe use Microsoft Lync as their primary communications tool.
