 Unified Outreach™ Brochure
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 | Unified Outreach is a UC application for the contact centre that automates proactive contact strategies for customer service and sales, and targets past due accounts more effectively to reduce delinquencies and secure more promises to pay. |
Next-Generation Contact Centre Platforms Built for Microsoft Lync
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| Aspect provides contact centre solutions that leverage a strategic global alliance with Microsoft to take advantage of platforms such as Lync, SharePoint and Dynamics CRM to help companies profitably and productively engage customers and employees. |
Seamless Customer Service™ Brochure
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| This brochure discusses how Seamless Customer Service, a UC application for the contact centre, unites inbound routing and voice portal capabilities to reduce cost-per-customer enquiry. |
Blended Interaction™ for Inbound and Outbound Brochure
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| This brochure discusses how Blended Interaction delivers a new way to simplify and automate customer services, sales and collections processes by uniting inbound routing, Internet contact, voice portal, outbound dialling, and WFM capabilities. |
Optimized Collections™ Brochure
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| This brochure discusses how Optimized Collections, which unites campaign optimisation, WFM, and performance management, helps reduce cost and delivers a new way to allocate resources, track performance and apply appropriate calling strategies. |
Productive Workforce™ Brochure
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| This brochure discusses how Productive Workforce, a UC application for the contact centre unites workforce management, performance management and quality management, helps reduce the cost-per-customer interaction and improve the customer experience. |
Aspect Campaign Optimizer 7 Brochure - A4
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| This brochure discusses how Aspect Campaign Optimizer is a sophisticated call optimisation solution that helps you achieve the levels of successful, quality contacts you need to develop, execute & manage collections, sales & proactive customer care. |
Aspect UC Platform Brochure
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| This brochure discusses Aspect's UC architecture and platform products. |
Corporate Briefing Center
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| Aspect's Corporate Briefing Center provides you with a quiet setting, away from the chaos of your contact center, where you can get new ideas about how to improve customer and agent satisfaction while still meeting your financial and operational goals. |
