Microsoft Solution Services

Aspect's custom applications and solutions leverage Web 2.0 and real-time communications and collaboration technologies like Microsoft Lync, SharePoint and Microsoft Dynamics CRM to help you drive innovation and improve efficiency. Aspect develops Microsoft-based solutions such as customer portals, dashboards and mobility solutions and applies unified communications (UC) technologies to streamline customer-company interactions in your contact centre and across your organisation.

Services
Capabilities Portals and Web Presence Develop and optimise your Web presence to enhance customer relationships with smart applications and portals that integrate with customer contact technology. Dashboards Dashboard and reporting solutions help your executives and managers make the best decisions by delivering the right information to the right people at the right time. Mobility Aspect-created UC and collaboration-based mobile applications use a variety of platforms to make it easier to serve your clients anytime and anywhere.	Capabilities2 Customer Experience Management Create rich self-service environments, streamline customer acquisition, enhance the customer experience, and optimise data management with custom applications. Communications-Enabled Business Processes (CEBP) Apply CEBP and collaboration technology to improve workflows, enhance processes and provide data insights for better operational performance and customer satisfaction.

Resources

Data Sheet

Microsoft Global Alliance Data Sheet

Case Studies

Nebraska Department of Education

Fleishman Hillard

State of Arkansas

FCS Financial

Boy Scouts of America

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RelatedTopics Microsoft Platform Services Lay the foundation for Enterprise 2.0 by embedding next-generation Microsoft UC and collaboration capabilities within your key business functions. Services by Industry Aspect can leverage real-world experience and extensive technical expertise to create solutions that improve customer experiences and business processes for a variety of industries, with specific domain knowledge in healthcare and higher education.	RelatedTopics2 Microsoft SharePoint Reduce your costs and risks while achieving your business requirements and meeting your collaboration needs. Microsoft Lync Get the most from your SharePoint investment with the real-time collaboration capabilities of Lync.	RelatedTopics3 Microsoft Dynamics CRM See how you can create a practical, highly-effective CRM strategy by integrating Microsoft Dynamics CRM into your organisation.

Microsoft Solution Services

Services

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