Our Services

Aspect helps to lay the foundation for Enterprise 2.0, a next-generation paradigm that enables business processes with real-time communications, mobility and Web 2.0 technologies.

We provide a range of services for improving business communications and enhancing customer engagement that take full advantage of unified communications (UC) and collaboration capabilities such as rich presence, instant messaging, software-based voice communications, multimedia conferencing, desktop sharing, Web portals, knowledge bases and social communications.​

Contact Centre Services 

Aspect provides training, support, consulting, implementation and optimisation services to help you get the most out of our contact centre applications and workforce optimisation solutions. From classroom and computer-based courses from Aspect^® Education Services to rapid response and issue resolution from Aspect^® Technical Services, to expert insight and solution delivery from Aspect^® Professional Services, we can help you meet and exceed your business objectives.

​Enterprise Services

Microsoft Professional Services from Aspect uses Microsoft platforms like Lync, SharePoint and Microsoft Dynamics CRM to build the foundation for Enterprise 2.0, by developing and implementing custom solutions and workflows tailored to your individual customer contact strategies, goals and objectives. We provide services for Microsoft platform products, build applications and workflows that leverage Microsoft technologies, and deliver systems integration services to help you achieve targeted customer contact objectives.